Handling

We work to ensure that you can retrieve any items that you may have lost or forgotten on one of SJ’s trains. It may take up to a week before found items are visible in our system.

Register your case on the form on our website for the quickest results. We will contact you regardless of whether our system finds a match or not.

If we find the item, you will be informed at which delivery point you can pick up your belongings for a fee.

The item can also be sent to you for a fee.

Sodexo Lost & Found Services manages lost and found items on behalf of SJ, and Stockholm is the central location. You can find our hours of operation and street address under “Contact us”.

 


Every day 130 000 people travel with SJ’s trains


Sodexo is responsible for found items on SJ’s train


Every month we receive 1300 items in our handling


Onboard staff handles found items and submits them to the nearest delivery point


If you have forgetten something, register directly on our website


Found items are transported, resulting in lead times in the handling


All items are registered and matched against requests


In case of a hit, the item will be returned for a fee at the place given